team Multi-Branch Network

teamworks Software

teamprop.co.uk

team Conveyancing

team HIPs

team Distinctive Homes

team Vendor Referrals

team Marketing

team PR & Communications

team HR

team Shop and Preferred Suppliers

For further information on team membership, please contact us on 020 8457 4777 or email join@teamprop.co.uk

With in excess of 400 offices across the country, team is the largest branded network of independently-owned estate agents in the UK. This brings strength in numbers which not only enables individual member firms to punch well above their weight in their chosen marketplace, but also helps to secure the very best deals with a whole range of specialist suppliers.

But there’s much more to the team network than a simple numbers game. At its heart lies the UK’s only nationwide property-sharing system. It is quite literally unique. No other estate agency network in the country – not even the big branded corporates – have anything quite like it. And it gives team agents a business edge of incalculable value.

Essentially a highly sophisticated computerised pooling mechanism, the system gives all team agents equal access to comprehensive, up-to-the-minute information on every single property on the network. Combined with agreed split commission arrangements that incentivise all member firms to do their utmost on behalf of the seller, this system gives team agents a level of marketing power and reach that no non-team agent can hope to match.

With perhaps dozens of local team agents all actively working to sell their home, our property sharing technology offers sellers unbeatable market exposure. Or to put it another way, it means a multi-agency service, for a sole agency fee.

For buyers, meanwhile, the team system means real choice in terms of access to a wider selection of properties than any ordinary agent can possibly offer.

All in all therefore, the team multi-branch network not only enables member firms to deliver a level of service that other agents can only dream of, but as a result it also doubles as an extraordinarily powerful business generator.

There are plenty of estate agency software packages on the market - but only one teamworks.

Continually refined and updated over the past 24 years in conjunction with team’s technology partners, Resource Techniques, teamworks is a comprehensive, cutting-edge software solution designed to handle every aspect of the estate agency business.

But what really makes teamworks stand out from the software crowd is that it also powers team’s unique property-sharing system, automatically collecting and re-distributing all new property information across the network every 30 minutes. This means that the information to which team agents have online access is never more than half an hour old.

The same uniquely powerful technology also powers team’s national property website, www.teamprop.co.uk – as well as handling automatic uploads to all other major portals.

One of the biggest complaints about property websites concerns the amount of inaccurate and out of date information that they carry. Yet taking the time each day to update both your own website and your agency’s listings on national portals can be both tiresome and laborious.

Not so with www.teamprop.co.uk. Thanks to the automatic 30-minute data feeds supplied by teamworks, you don’t have to lift a finger in order to ensure that your listings are kept completely up to date at all times.

Not surprisingly, research has shown teamprop to be the most accurate and up-to-date national property website in the country. And that in turn helps to explain why it is also one of the most popular sites of its kind, regularly attracting some 1.4 million visitors a month.

team has also invested in optimisation techniques in order to ensure that teamprop enjoys exceptional levels of search engine visibility.

The property transfer system in England and Wales is generally accepted to be the slowest and most stressful in the western world – yet team agents and their clients have been enjoying a significantly faster, smoother system since 2004.

Team Conveyancing is a joint venture with the Live Organisation – the UK’s largest online conveyancing specialists. Through our Homefile system, our members are able to save an average of 3 weeks on transaction times. That’s better for us - and a lot better for our clients.

Compiled immediately a property is put on the market by one of our members, the team Homefile includes all the legal and other documentation required for issuing a draft contract as soon as a buyer is found. And the really great news from the client’s point of view is that it’s all done on a no sale, no fee basis.

The benefits of the team Conveyancing service include:

• Greater control over the conveyancing process
• No sale, no fee
• Guaranteed fixed fees – no matter what legal complications arise
• Automatic online progress reports
• Automatic client updates available both online and via email, text or post
• Dedicated agent support team
• Out-of-hours client helpline

Building on the success of team Conveyancing, we have created a unique, industry-leading HIPs solution which is exclusive to team agents. Revenues are ploughed straight back into promoting the team HIPs solution to the public – thereby helping to generate still more new instructions for our members.

HIPs are delivered electronically to team members within an average of 5 working days.

For maximum flexibility, we offer no fewer than 4 different payment options:

     1.Discounted. The cheapest option, with the agent paying upfront.
     2.Deferred Payment. Financed by team Conveyancing for 9 months, or until the property is sold or withdrawn.
     3.Credit Sale. Deferred for 9 months, and paid for by the seller, with the option of a further 24 months’ credit.
     4.No Sale, No Fee. It means exactly what it says – and it’s unique to team!

Unlike some other schemes on the market, each of these options is available at a single, fixed price - regardless of the size, location or value of the property concerned.

Through team’s partnership with the Live Organisation, members benefit from an exclusive contract with British Gas for the provision of mandatory Energy Performance Certificates. In addition, almost 100 team agents have utilised our subsidised training scheme to qualify as Domestic Energy Assessors. So, whatever shortages there may be elsewhere, team agents will have no problems when it comes to producing EPCs.

Distinctive Homes is the all-new prestige brand specially developed by team for the marketing of exceptional, high-value properties.

The Distinctive Homes offering is built around a unique upmarket image which is utilised to create a comprehensive suite of exceptionally high quality marketing and promotional materials., together with specially branded advertising in selected prestige publications. The dedicated Distinctive Homes website is designed to accommodate the most advanced property visualisation tools, including inter-active floorplans.

All estate agents talk to buyers who have a property to sell. Some of those properties are in other parts of the country. Would you like to sell properties as a result of a referral from a team colleague in another part of the country ? Do you want to earn extra fees from referrals when you have an applicant that needs to sell a property out of your operational area ? Referring is a two way street. Both the referrer and the receiver gain.

Our computerised referral system not only identifies all those valuable leads, but also monitors and updates you at each important stage on every referral originating from your office.

team members have privileged access to the largest database of active potential sellers anywhere in the United Kingdom.

• Generate income from your out of area applicants
• Provide you with early market intelligence
• Network of independent estate agents sharing information
• Integrated, interactive, intelligent and fully trackable
• Earn extra income with minimal effort

Delivering effective marketing is a key plank of the team offering. Overall strategy is driven and co-ordinated by a national Marketing Director, working closely with a committee of fellow agents representing each of team’s regional consortia – thereby ensuring that marketing initiatives always match the real needs of the membership.

The objective of team’s marketing strategy is twofold: firstly, to provide individual team members with state of the art marketing tools, produced to standards far higher than those available to their non-team competitors; and secondly, through collective campaigns, to raise public awareness of the benefits of using a team agent to sell their home.

Through our partnership with leading marketing and design consultants Phoenix, team members consequently enjoy access to a whole raft of professionally-designed marketing and promotional materials, including folders, brochures, leaflets, mailers, magazines, newspaper advertising templates and posters – all produced to the very highest standards. This exclusive marketing toolkit is continually being expanded as new ideas and new designs come on stream.

While all of these team marketing materials obviously carry the eye-catching “Blue Sky” branding that set the industry talking when it was introduced in 2006, many items are “personalisable” with individual members’ logos and contact details. This can all be done quickly and easily online by members themselves via our uniquely powerful marketing “hub,” designed and operated on behalf of team by Phoenix.

Phoenix also regularly collaborate with team in the creation of other, broader initiatives, including TV and radio campaigns as well as profile-raising press advertising.

One of the keys to business success is effective communication, both internal and external. As a membership organisation, we recognise the critical importance of keeping our members fully informed and engaged at all times – and we utilise a range of different mechanisms to achieve that aim. Equally, our ongoing investment in PR is designed to communicate positive messages about the organisation and its members to both the industry as a whole and the general public. Responsibility for this area rests with team’s Communications Director.

Internal communication is greatly aided by the fact that team agents are all computer-linked via the teamworks software. Emails on specific issues are therefore easily sent to all member firms. In addition, a sophisticated html mailer system enables messages carrying pictures or other illustrative material, including video clips, to be sent to every single computer in the network – thereby ensuring that all staff are kept up to speed on all the latest developments.

Electronic means of communication are reinforced by the regular publication of a high-quality, full-colour printed newsletter, called teamChat.

Externally, team’s Communications Director works with top specialist consultants to address our two principal audiences – the wider community of property professionals and the general public – via the various trade publications, the local, regional and national consumer press, and radio and TV. Utilising the retained services of a leading property journalist, we make available a range of template press releases, which members can personalise with their own contact details and send to their local press contacts. Similarly, a templated “Ask the Expert” column is produced on a weekly basis for members’ use. Finally, a unique Market Trend Survey is produced each month which doubles as a news item and a extremely useful weapon in our members’ listing armoury.

For independent agents, keeping on top of all the latest legislation relating to staff and employment issues can be a real struggle. At the same time, buying in specialist Human Resources expertise can be prohibitively expensive.

team members, however, enjoy free online access to a comprehensive suite of HR documentation, specifically tailored to the needs of small independent estate agents. Updated twice a year in line with standard Government practice, this invaluable resource includes everything from a staff handbook and standard contracts of employment to reference material on things like grievance and disciplinary procedures, maternity policy, flexible working and parental leave.

In addition to the documentation, team’s appointed HR consultants, CRHR Ltd, can also provide member firms with a bespoke advisory service, covering such crucially important areas as recruitment, disciplinary and appeal hearings, staff appraisals and exit interviews, as well as general staff and personnel issues.

By harnessing team’s enormous collective buying power, we are able to offer members specialist products and services from a number of preferred suppliers at significantly discounted rates. The care with which we select those suppliers, and the strength of the relationships we enjoy with them, can be gauged from the fact that those who provide design or print-related services have all undergone special training to ensure that they are fully conversant with the requirements and parameters of team’s “Blue Sky” branding.

As an additional service to our members, an online team shop is operated on our behalf by design and print specialists Besley & Copp in association with well-known business stationers Oyez Straker. This offers team members a genuine one-stop shopping service for all their Blue Sky branded goods, desktop stationery and office supplies.

For further information on team membership, please contact us on 020 8457 4777 or email join@teamprop.co.uk